Boundless Team Engagement happens when communications solutions integrate into your work culture. Streamlined, cost-effective processes transform the way your teams engage with customers, partners, and each other. Barriers disappear, relationships blossom, productivity rises, and your business accelerates.
- Unified Communications and Collaborations.
- Hybrid/IP Telephony SMB and Enterprise.
- Video/Audio Conferencing.
- Remote and home workers.
Customer engagement represents a positive, value-creating relationship between customers and an organization throughout the customer journey. In today’s digital era, customers demand and expect a consistent and seamless experience across multiple touch points, both physical and digital. Intraconsult Telecom offers contact center solutions that enable you to build a customized portfolio of applications—to drive stronger customer engagement and promote higher customer lifetime value.
- Multichannel Contact Center.
- Work Force Optimization (WFO).
- Interactive Voice Response (IVR).
- Call Recording (Voice and Screen Capture).
- Historical and Real time reporting.
Put real-time communications into the applications and processes your customers and teams use every day. Become more streamlined and responsive, and support greater productivity, innovation, and customer satisfaction.
Cloud-based solutions let you pay as you grow, provide the latest endpoints and applications, and support business processes that drive success. For any size business, we deliver Cloud Your Way on a fully open architecture that supports flexibility, reliability, security and scaling. We help you transfer the burden of technical and architectural maintenance to your cloud partners, so you can concentrate on solving business problems.